Safety Center

PeerPul puts strangers on video calls, so safety is designed in from the first screen. Here's how it works and what to do if something goes wrong.

Who you can meet

Every member is 18 or over. Age is checked at sign-up, before anything is saved.
Every member confirms an email address from a college or company we support. One email can belong to only one account. Company domains are added only after we confirm that employees use them, and subdomains don't count.
Badges read “Verified @” and your institution's name. Some colleges give staff the same email domain as students, so the badge confirms the institution, not student status.
The Student, Alumni or Professional label comes from how someone verified (college or work email) and the graduation year they entered. The email is checked; the year is what they tell us.

How calls start and end

A call starts as soon as you're matched — pressing Start is your choice to meet someone. The other person's name and verified badge are on screen from the first second.
Either of you can press Next (meet someone new) or Stop at any time, with no explanation needed. Report and Block are on screen the whole call and end it at once.
Calls are never recorded. Video travels through our media servers, so nobody sees your IP address.
Your camera is yours to control. Audio-only is always an option.

Reporting

Report and Block are always visible during a call, never hidden in a menu. Reporting ends the call for you immediately and offers to block the person.

A member of our safety team reviews every report. Reports about sexual content, threats or a concern that someone is under 18 pause the other account straight away while we review. Accounts reported by several different people are also paused automatically.

You'll see when your report has been reviewed. To protect everyone's privacy, we don't share the details of what action we took.

Blocking

Blocking someone ends any call with them, removes your connection, and stops you from being matched again. They aren't told. You can unblock people from Settings.

If you feel unsafe

If you believe someone is in immediate danger, contact local emergency services first. In India, dial 112. Then report the account on PeerPul so we can act on it.